Below, you will find a list of the questions most frequently asked by our guests.


Questions & Answers

How do I get to The Beach House?

Heading north or south on the A82 – The Beach House is accessed by taking the turn off for The Inn on Loch Lomond Hotel,  on driving into the hotel car park straight ahead there is a small access road that leads down to The Beach House.  Follow this access road which leads you towards a tunnel that takes you through and underneath the A82 – on coming out of the tunnel you will have reached the parking area and accommodation for The Beach House.

Digital Check-in

Our recommendation is that all guests arrive to check in at The Lodge on Loch Lomond then drive the further 3 miles to reach your accommodation.
If you can only arrive straight to The Beach House then we can arrange for a Digital Check-in – give us a telephone call ahead of your arrival on the day of your stay perhaps when you are en-route – calling 01436 860678,  if you have pre-paid everything in regards to your stay and have already downloaded our App to your mobile phone you could then go straight to The Beach House and use the “Get Key” digital key functionality to access your room. You will need your reservation number to access your digital key.

Check-in time?

You can check in from 3pm at The Lodge on Loch Lomond. The hotel app will only allow you to do so after this time.  Should you wish to arrive early you will need to liaise with our team on res@loch-lomond.co.uk or call ahead on 01436 860678 and it will very much depend on the turnover on that day and whether this would be a possibility – we cannot guarantee any further in advance.

Check-out time?

As a rough guide, the check-out time is 11am. If you would like a late check out kindly let us know your departure time and we can advise if possible.   A charge of £10 per agreed hour after our check out time of 11am will apply.

Is Reception open 24 hours?

We have a Reception Team available at The Lodge on Loch Lomond from 7am until 11pm – then a Nightporter Service throughout the night.  All can be contacted on 01436 860160.

Which languages are spoken at Reception?


Can I leave my luggage?

Yes, we can look after your luggage however that would be at The Lodge on Loch Lomond.  You will not have access to the Beach House out with check in and check out times.

Internet connection?

A wireless internet connection is available throughout the hotel.
The guest rooms feature hi-speed web connectivity (both wireless and cabled).

Which is the nearest airport?

The nearest airport is Glasgow, Scotland which is located around 27 miles away. There is also Glasgow Prestwick Airport which is around 58 miles away.

Which is the nearest rail station?

The nearest rail station is Balloch rail station, Scotland which is located around 12 miles away.

Which is the nearest bus stop to reach The Beach House?

The nearest bus stop to reach The Beach House is at Luss on the main A82 road,   however this is 3 miles away – there is a pathway that runs along the loch side however is quite a walk of approx. 40 minutes

The nearest bus stop to reach The Beach House from Balloch is around an 18 minute walk from Balloch rail station on Lower Stoneymollan Road, Alexandria

Is there taxis available to reach The Beach House?

Yes, if you have arrived at Balloch rail station you can book a taxi prior, or pick up a taxi at the rail station. Some companies available are Haldane Rank, Wright Taxies and TAO Taxies Alexandria.

Where can I dine when I stay at The Beach House?

Our first recommendation for dining is the main resort hotel The Lodge on Loch Lomond – if you have an inclusive offer with The Beach House that includes dinner or morning tea – these dining experiences must be reserved with The Lodge on Loch Lomond.   The Inn on Loch Lomond is a short stroll away from The Beach House and can be booked for dining however any booking there would be charged as an additional expense.

What activities or places are close to visit?

The beach house is located on the western shores of Loch Lomond at Inverbeg – just 3 miles north from Luss and 5 miles south from Tarbet.  So many places to visit and enjoy the best of the area.  Our top recommendations would be the following:

Firkin Point

Firkin Point, Loch Lomond — See Loch Lomond :: What to do in Loch Lomond and Trossachs
Firkin Point is great for walks, cycling. There is parking onsite along with picnic benches, BBQ areas and toilets.


Luss is just 3 miles and is a beautiful small village and has a small beach, a lovely church, local shops, cafes, picnic benches and BBQ areas. There are boat trips available (seasonally) from Luss pier Cruise Loch Lomond: By Yon Bonnie Banks… and water sports available on the beach LOCH LOMOND LEISURE SCOTLAND – BOAT TRIPS, TOURS, ACTIVITIES (lochlomond-scotland.com)
There are also plenty of walks around the area including local village walks Luss Village Paths – #LetsDoNetZero -Loch Lomond & The Trossachs National Park (lochlomond-trossachs.org)  
And longer more strenuous walks– Beinn Dubh, Doune Hill & Beinn Eich

You can also hire electric bikes from Luss Loch Lomond Bike Hire – Cycle Luss

4X4 Adventures Scotland https://www.4x4adventures-scotland.com/
Experience the thrill of driving iconic Land Rover Defenders off road, on our private 4×4 Adventures. You’ll discover Loch Lomond’s stunning landscape from the hilltops, tackling challenging terrain, with a fascinating tour along the way.


An Ceann Mòr: Inveruglas https://www.lochlomond-trossachs.org/things-to-see/scenic-routes-viewpoints/an-ceann-mor-inveruglas/
The journey to the view point starts in the visitor centre car park, following a new accessible path through the trees and then through the new structure where the panoramic view is then revealed. Visitors can then climb up to the top of the viewpoint, sit and take in the stunning elevated views of Loch Lomond and the surrounding mountains. At eight metres high, pyramid-shaped An Ceann Mòr is set to be the focus of many selfies!


Arrochar is a village less than a 10-minute drive away, there is lovely walks including the cobbler and the glen loin loop. Arrochar has some lovely places to eat and have a drink


Inveraray is about a 45-minute drive away and is a beautiful little town, you can visit Inverary castle Inveraray Castle | An Iconic Scottish Castle in Argyll, Scotland (inveraray-castle.com) , Inverary jail – Buy Tickets | Inveraray Jail

Argyll Adventure is just a 45-minute drive away and they have lots of activities for you to try, including horse riding and zombie-themed indoor and outdoor laser tag! CONTACT & FIND US (argylladventure.com)

Loch Lomond Shores   https://lochlomondshores.com/

Shopping, dining, Treezone and Sealife are all located at Loch Lomond Shores.

Tarbet is a small village situated on the west shores of Loch Lomond on a small neck of land that separates it from Loch Long.  Just 5 miles from The Beach House – there are boat trips available (seasonally) from Tarbet Pier https://www.cruiselochlomond.co.uk/cruises

Can I bring my dog to The Beach House?

Ensure you contact us as early as possible about bringing your dog, we only have a couple of dog friendly rooms (One of our Beach House Double Rooms or one of our Beach House Double Rear Rooms are dog friendly). £25 additional charge.

A to Z of The Beach House


A-Z Information



The Lodge on Loch Lomond is perfectly situated 3 miles south on Luss Beach for a range of outdoor activities and water sports. From hill walking to golfing, jet skiing to cruising, fishing to shooting, and quad biking to four wheel drive, we work with a range of local companies who can help make your stay that little bit more energising.

Go Ape

David Marshall Lodge Visitor Centre, Queen Elizabeth Forest Park, Aberfoyle, Stirlingshire, FK8 3SY


Go Ape is an award-winning high wire forest adventure course of rope bridges, Tarzan swings and zip slides up to 40 feet up in the trees. Appealing to a wide range, customers are fitted with a climbing harness, given instructions, and then trek from tree to tree high above the forest floor.


4×4 Adventure Scotland


01436 648595

4×4 Adventure Scotland create and deliver fantastic corporate events, team building events, incentives and rewards across Scotland. All of their events are completely bespoke, tailored to the client’s tastes, requirements and budget.


Loch Lomond Shooting School

www.lochlomondshooting.co.uk                                                                      T: 01389 711190


Cruise Loch Lomond        

www.cruiselochlomond.co.uk                                                                          T: 01301702356




Loch Lomond Aquarium (Sea Life)

Based at Loch Lomond Shores.                                                                            T: 01389 721500




Bike Hire & Boat Hire

Loch Lomond Leisure


Cycle Luss (Electric Bike Hire)                                                              T: 07588393919                                     info@cycleluss.com

Beau Jangles                                                                  T: 07979221768
About — Beau Jangles (lochlomondyacht.co.uk)



Dumbarton Castle                                                                                                       T: 01389 732167

Inveraray Castle                                                                                                          T: 01499 302203

Stirling Castle                                                                                                              T: 01786 450000




Checkout is 11am.




The nearest chemist is:

Boots the Chemist, Helensburgh                                                                             T: 01436 676573

Open Monday to Friday 9am-6pm & Saturday, 9am – 5.30pm.



Luss Parish Church – Church of Scotland – Scotland’s prettiest church           T: 01436 860240

Sunday 11.45am – 12.45pm                                                                                         www.lusschurch.com



Contact Numbers

Night Porter 11pm – 7am                                                                                                        Call 160

Reception 7am – 11pm                                                                                                            Call 160


Credit Cards

We accept Mastercard, Visa, Switch and Maestro



Cruise Loch Lomond                                                                                                  T: 01301 702356

Sweeney’s Cruises                                                                                                      T: 01389 752376




NHS 24                                                                                                                           T: 111


Lomond Doctors

Vale of Leven Hospital                                                                                               T: 01389 754121

North Main St, Alexandria, Dunbartonshire G83 0UA

In case of medical emergency                                                                                      Call 999



Auchentoshan Distillery                                                                                            T: 01389 878561

Glengoyne                                                                                                                     T: 01360 550254

Oban Distillery                                                                                                            T: 01361 572004



Email – Hotel                                                                                     res.beachhouse@loch-lomond.co.uk




Carmen Trout Fishery                                                                                                 T: 07745647156

Cardross Road, Dumbarton G83 4PY

Loch Lomond Fishing

Carbeth Fishery                                                                                                            T: 01360771006

Ferries – Hebridean & Clyde

Caledonian MacBrayne                                                                                               T: 01475650100



Gift Vouchers

We offer a variety of e-gift vouchers




Golf Courses

The Carrick                                                                                                                  T: 01389 727679

The world class 18 hold golf course “The Carrick” is located a short distance from the hotel and opened on the 1st of June 2007. Challenge, variety and playability have been carefully integrated into the design to ensure an exciting and enjoyable golf experience for golfers of all abilities. Multiple tee placements on each hole provide a tremendous variety in yardage ranging from 5,200 yards from the forward tees to more than 7,000 yards from the championship tees.

Call the Golf Pro Shop to book. Golf shoes and Golf Clubs can be hired.

Vale of Leven Golf Club, Alexandria                                                                   T: 01389 752351

Cardross Golf Club                                                                                                    T: 01389 841754

Dumbarton Golf Club                                                                                               T: 01389 732830

Helensburgh Golf Club                                                                                            T: 01436 674173

Loch Lomond Golf Club                                                                                           T: 01436 655555


Guest Comment Card

We are pleased to hear your comments, please fill out your comment card and leave in the room. This will be collected by our housekeeping team.




Hair Salons

Divsion– Helensburgh                                                                                                 T: 01436 678293

Open Tuesday, Wednesday, Friday 9an-6pm, Thursday 9am-8pm Saturday 9am-3pm

50 Shades Hair Salon – 8 Leven Street Alexandria                                                T: 01389 757430

Open Tues, Weds, Fri 9am-5pm, Thur 9am-8pm, Saturday, 9am – 3pm


Hill House – Charles Rennie Mackintosh

Open every day 1.30pm – 5.30pm                                                                              T: 01436 673900

Upper Colquhoun Street, Helensburgh G84 9AJ


Horse Riding

Argyll Adventure                                                                                                          T: 01499302611

Inverary, Argyll, Scotland, PA32 8XT

A & J Cochno Livery Stables

4 West Cochno Holdings, Cochno Rd, Hardgate, Clydebank, Dumbarton, G81 5QQ T: 01389 873337

Colgrain Equestrian Centre                                                                                       T: 01389 842022

Cardross, Dunbartonshire G82 5HG

Duncryne Equestrian & Trekking Centre                                                                 T: 01389 830425

Little Duncryne Farm, Gartocharn, Loch Lomond, G83 8NG




Complimentary wireless internet is available in all areas of the Beach House. (Network – The Beach House & password – Beaches2023)



You will find an iron and ironing board located within your room.


Inn on Loch Lomond & Lodge on Loch Lomond

All guests of the Beach House can choose to dine at The Inn on Loch Lomond or The Lodge on Loch Lomond.  Both offer options for breakfast, lunch & dinner which can all be reserved online on the respective website.




Want to get or stay in shape? We can help. Reception can suggest running routes for you.




Scotkart, Clydebank. www.scotkart.co.uk                                                              T: 01419518900


Kilt Hire

Totally Tartan Kilt Makers                                                                                       T: 01389 721800

Unit 18, Lomond Galleries, Main Street, Alexandria, G83 OUG



Lodge on Loch Lomond

The Lodge on Loch Lomond Hotel is located 3 miles south and is a truly unique destination located on the beachfront at Luss and enjoying magnificent panoramic views over Scotland’s favourite loch.


Lodge on Loch Lomond main line – Reception 160




We stock Midge repellent which is available for purchase at the Logde on Loch Lomond reception.


The Burrell Collection                                                                                                  T: 01412870047

Pollok Country Park, 2060 Pollokshaws Rd, Glasgow

The College of Piping                                                                                                   T: 01413343587

16-24 Otago Street, Glasgow, G12 8JH

Gallery of Modern Art                                                                                                 T: 01412873050

Queen Street, Glasgow, G1 3AZ

Scottish Football Museum                                                                                          T: 01416166106

Hampden, Hampden Park, Glasgow, G42 9BA

Riverside Museum of Transport and Travel                                                            T: 01412872720

100 Pointhouse Rd, Glasgow, G3 9RS

Kelvingrove Art Gallery and Museum                                                                      T: 01412769599

Argyle Street, Glasgow, G3 8AG

Glasgow Science Centre, GSC IMAX Theatre and the Glasgow Tower

50 Pacific Quay, Glasgow, G51 1EA                                                                           T: 01414205000



National Park

Loch Lomond & The Trossachs National Park                                                       T: 08453454978




Paddle Steamer

Maid of the Loch, Balloch                                                                                              T: 01389 711865


Sir Walter Scott, Loch Katrine                                                                                  T: 01877 376316


The Waverley                                                                                                              T: 0141 243 2224

The last sea-going paddle steamer in the world.




Paintball Alexandria                                                                                                  T: 01389 710795

www.paintballalexandria.co.uk                                                                              M: 07712440948





Our Reception at The Lodge on Loch Lomond is open daily from 7am – 11pm                                                                  



Safari Park

Blair Drummond Safari and Adventure Park                                                         T: 01786 841456

Based at Stirling                                                                                               www.safari-park.co.uk

Sailing Boat

Rosneath Castle Park                                                                                                 T: 01436 831391

Seaplane Excursions

Loch Lomond Seaplanes                                                                                             T: 01436 675030



Loch Lomond Shores, Balloch.                                                                                  T: 01389 722406

Smoking Policy

Smoking is not permitted in any public area or bedroom.




Loch Lomond Taxis – Best service, Best Prices.                                                    T: 07834782250
TOA                                                                                                               T:01389 742121
Wrights                                                                                                          T:01389 721020



All our room telephones have the facility of direct dial. Dial 9 for an outside line. For room to room please dial 1 in front of the room number.

International Dialling Codes

Austria 0043                   Italy 00390                    Spain 0034

Belgium 0032                 Japan 0081                    Sweden 0046

China 0086                     Netherlands 0031         Switzerland 0041

Finland 00358                Norway 0047                 United States 001

France 0033                   Portugal 00351

Call Charges

Local/National             Minimum Charge 35p

International                Minimum Charge 50p

Local/National             off peak 10p – peak 16p

International Rate       75p peak/off peak

(Peak rate Monday – Friday 8am-6pm)



You will find a portable fan located within your room.


Theme Park

M & D’s Scotland’s Theme Park                                                                               T: 01698 333999

Strathclyde Country Park, Motherwell, ML1 3RT




Contact Reception by calling 160 who can advise on the toiletries we stock.                                                           


If you require extra towels, please feel free to call reception on 160.





The West Highland Line Helensburgh Upper to Oban or Fort William.


Fares and train times                                                                                                   T: 08457484950

Timetable Information                                                                       www.firstgroup.com/scotrail




For more information on Beach house, special offer breaks or to book your next visit, see our website https://www.beachhouselochlomond.co.uk/                                                                                             


For the most romantic wedding imaginable, our sister hotel The Lodge on Loch Lomond (located 3 miles South) has two wedding suites accommodating up to 150 guests and we provide a variety of flexible wedding packages – Contact Reception or our Events Team for a show round or further information.  https://www.loch-lomond.co.uk/weddings/

Call 160 or our Lodge Main Line 01436860201 to speak to one of our wedding coordinators –    01436860118


Whisky Tasting

Taste 3 classic malts in the comfort of our lounge bar with one of our in-house whisky champions – ask at the bar or reception for more details.

Journey with Taste                                                                                                      T: 07837 936108

Whiskey Tasting and Tour Experiences                                                www.journeywithtaste.co.uk



Luss Village

The pretty conservation village of Luss is only a 10 minute drive away from The Beach House (3 miles South). A member of our reception staff at The Lodge on Loch Lomond will be more than happy to direct you towards the village.

A settlement has stood on this site since medieval times although much of the current village dates from the 18th and 19th centuries, having been developed to house workers from nearby slate quarries.

With its prim, identical sandstone and slate cottages garlanded in rambling roses, and its narrow sandy, pebbly strand, the village became the setting for the successful TV soap ‘Take the High Road’ which undoubtedly contributed to its popularity during the 1980s and 1990s. For anyone wanting to escape the crowds, the 19th century parish church offers a haven of peace and has a lovely ceiling made from Scots pine rafters and some beautiful Victorian stained-glass windows.

Luss is a popular stopping-off point for visitors exploring the Loch Lomond area. You will find a visitor centre for tourist information on Loch Lomond & The Trossachs National Park in Luss car park. There are several shops and refreshment facilities located within the village.                         

If you have any questions please do contact us!

Or call +44 (0)1436 860678

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